LinkedIn Your CRM

LinkFlow Help Center

LinkFlow is Ignite Your Marketing's LinkedIn growth engine — it connects your LinkedIn account to your CRM so outreach, follow-up, and knowing who's actually engaging happens automatically. This page explains what it's doing, what to expect, and what each part of your dashboard means.

Product: LinkFlow For: LinkFlow users Questions? Ask your account manager

Overview

Once your LinkedIn account is connected, LinkFlow works quietly in the background: sending and pacing outreach, reading and classifying replies, pulling profile details onto your contacts, and surfacing new leads and engagement — all of it landing right in your CRM as ordinary contacts, tags, and pipeline stages. There's no separate app to check.

This page is your reference for how it all works day to day. Your LinkedIn Activity tab is where you'll actually use it.

Connecting Your Account

One LinkedIn login per person

Open the onboarding link while logged into your own CRM account and click Connect your LinkedIn account. This opens LinkedIn's own login screen — LinkFlow never sees or stores your LinkedIn password, only a session token issued after you log in. Once connected, your LinkedIn Activity tab shows your connected status and name, plus who else on your team is already connected.

If your connection is ever lost — a changed password, a LinkedIn security checkpoint, a manual disconnect — you'll get an alert naming your account specifically, rather than outreach just quietly stopping (see Alerts You Might Receive).

One real LinkedIn login, one active connection

Your LinkedIn account can only be actively connected in one place at a time. This protects your account: daily sending limits and the new-account ramp-up (see Why Sending Is Paced) are tracked per connection, so running the same login through two connections at once would quietly double the real activity LinkedIn sees on your account.

Reconnecting after a disconnect restarts your two-week ramp-up from day one — see Why Sending Is Paced. That's intentional: a fresh reconnect is exactly when LinkedIn's own restriction detection is watching most closely.

Multiple Team Members

Assigned leads and shared pools, handled automatically

If more than one person on your team does LinkedIn outreach, each person connects their own account, and LinkFlow automatically figures out whose account should send a given message or connection request — no manual routing needed.

  1. Assigned leads. If a contact has an Assigned User in your CRM, outreach to them goes out under that same person's own connected LinkedIn account.
  2. Shared or unassigned leads. If a contact isn't assigned to anyone, LinkFlow sends from whichever connected teammate has done the least of that action in the last 24 hours — spreading a shared pool of leads across the team automatically.
Safety limits are per person

Three connected teammates means three independent daily allowances — not one shared cap split three ways. A team of three can safely send roughly three times the outreach of a solo account.

Replies are also handled per person: if a lead's conversation started on Sarah's LinkedIn account, a reply always goes back out through Sarah's account — conversations never cross between teammates.

When Two Teammates Reach the Same Person

Duplicate outreach is held, not sent

On a team with several connected accounts, it's possible for two teammates to end up targeting the same LinkedIn profile — usually overlapping contact lists, occasionally two people genuinely working the same lead. Either way, that person hearing from two people at the same company in a short window is more likely to ignore or report one of the messages, and a report or decline affects the standing of whoever sent it.

LinkFlow checks for this automatically before sending a new connection request. If a different connected teammate already contacted that same profile in the last 30 days, the new outreach is held rather than sent, and you'll get an email explaining who already reached out and when.

  1. The email links to a page laying out the situation.
  2. Cancel leaves it there — the recommended choice in most cases, letting the teammate who already reached out continue that conversation.
  3. Send anyway queues the outreach normally, for the cases where reaching out separately is genuinely the right call. This is your judgment call, not a hard block.
Only for new connection requests

This only applies to a fresh connection request — your own message to someone you're already connected to (including replying to an inbound conversation) is never held. The hold link works for 7 days before it expires.

What LinkFlow Does For You

Set up once by your account manager, then it just runs

Your account manager configures which of these are active for you. Here's what each one actually does.

Automatic Outreach Sequences

A connection request followed by smart, spaced-out follow-ups — sent once, then handled automatically from there. There are a few styles depending on how warm the relationship already is: a gentle single follow-up for warmer or more senior contacts, a standard multi-step sequence for general outreach, a more persistent sequence for high-volume prospecting, and a personalized sequence that references someone's recent LinkedIn post or your mutual connections. A sequence never talks over someone who's already replied.

Finding New Leads

LinkFlow can run a structured LinkedIn search — by location, industry, job title, company, or how closely connected someone already is — and import matching people straight into your CRM as new contacts, ready to work.

Filling In LinkedIn Details Automatically

For a contact that already has a LinkedIn URL, LinkFlow can pull their headline, location, and connection count onto the contact record. For a lead that only ever gave a name and email, it can find and attach their LinkedIn profile automatically — but only when it's a high-confidence match, never a guess.

Reading Your Replies For You

Every inbound LinkedIn reply is automatically read and classified — interested, has a question, objecting, not interested — and tagged on the contact instantly, so you know at a glance which replies matter without reading every single one yourself.

AI-Drafted Replies — You Always Send Them

For a promising reply, LinkFlow can draft a suggested response using the prospect's own message. It's always clearly labeled "review before sending" and attached to your alert — LinkFlow never sends a reply on its own. You read it, edit if you want, and send it yourself.

Staying in Touch With Your Existing Network

For people you're already connected to, LinkFlow can endorse one of their real LinkedIn skills as a light, genuine touchpoint — the kind of small gesture that keeps a relationship warm without ever feeling like a sales pitch.

Have a large existing list?

If you have an existing list of hundreds or thousands of contacts you'd like matched to their LinkedIn profiles (and optionally queued for outreach), ask your account manager — this runs as a batch behind the scenes. Because daily sending limits still apply, a very large list is worked through gradually over days or weeks by design, not all at once.

Why Sending Is Paced

Every send is queued and spaced out rather than firing immediately — this is what keeps your connected account in good standing with LinkedIn.

Why this can't just be turned up

LinkedIn restricts accounts based on activity patterns, not a published quota. Bursty or perfectly-regular automated sending is what gets an account flagged, more than moderate volume itself. The defaults below reflect safe volume, especially for accounts without an established sending history.

Connection requests
Up to 15 per day, per connected account, at full ramp
Messages
Up to 30 per day, per connected account, at full ramp
Send timing
Randomized delay between sends — never a fixed interval
Over the cap
Extra requests queue for the next day rather than being lost
New accounts ramp up over two weeks

A newly connected account starts well below the caps above and ramps up automatically as it ages — roughly a third of the full cap in week one, two-thirds in week two, full volume from day 14 on. This is per person, based on when their own account was connected.

Reconnecting after any disconnected period restarts this ramp from day one, even for an account that had already reached full volume.

A low acceptance rate lowers the cap automatically

LinkedIn itself throttles invite capacity when too many connection requests go unaccepted or get marked as spam. LinkFlow watches the same 30-day acceptance rate shown on your dashboard, and if it drops below 30% (with enough sends to be a meaningful sample), your daily connection-request cap is automatically cut in half until it recovers — no action needed on your end either way, though it's a good moment to review your target list or message wording.

The Outreach Pipeline

Every contact who's had a connection request sent, a message sent, or who replies, appears as an Opportunity in your LinkedIn Outreach pipeline — separate from your regular sales pipeline. This is the fastest way to see who needs a reply.

Outreach Sent
A connection request just went out. Nothing to do yet.
Connected — Awaiting Reply
They accepted. No message from them yet.
Replied — Needs Response
They messaged back. This is the column to check daily.
No Response (Stale)
21+ days with no acceptance — see note below.
Why "Stale," not "Declined"

LinkedIn never tells the sender when an invite is declined — by design, to avoid the awkwardness of a visible rejection. "Ignored," "declined," and "quietly expired" all look identical from the outside. Stale is a 21-day time-based estimate, not a confirmed decline — if someone accepts after landing in Stale, they move to Connected automatically.

Post Engagement Signals

A passive signal — nothing is sent, so none of the sending limits apply

LinkFlow watches your recent posts for new comments and reactions and treats them as inbound interest. Every new engager gets a contact created (or matched, if they're already one) and tagged:

linkedin-post-comment
Someone commented — the stronger signal
linkedin-post-reaction
Someone liked/reacted — weaker and much higher-volume, so it's tag-only
Comments get a pipeline, reactions don't

A comment additionally creates an opportunity in a separate LinkedIn Engagement pipeline, so it can actually be worked rather than just sitting as a tag. If that person engages again, they're automatically promoted toward your real leads pipeline. If nothing further happens for a couple of weeks, they move to a Cold stage instead — nothing is ever deleted, a quiet contact just sits there rather than being lost.

A daily digest summarizes new comments and reactions (skipped entirely on a day with nothing new) — see Alerts You Might Receive.

Revenue Attribution

How much of your closed revenue actually traces back to LinkedIn

For every contact LinkFlow has ever reached out to on LinkedIn, it checks whether any of their deals eventually closed Won, and totals that against your overall won revenue. This shows up on your dashboard once at least one LinkedIn-sourced deal has closed — see Reading Your Dashboard.

Reading Your Dashboard

Your LinkedIn Activity tab shows rolling 7- and 30-day activity. If you have several connected teammates, every number here is already summed across all of them — the "Connected Team" list at the bottom shows whose activity is being counted.

Messages Sent / Connection Requests
Raw outbound counts for the window, across your whole connected team
Connections Accepted
Acceptances recorded in that window (can lag up to ~8 hours behind the real acceptance)
Acceptance Rate
30%+ reads as healthy · under 30% automatically halves that account's daily connection-request cap until it recovers
Failed Sends
Only shown when non-zero in the last 7 days — worth a look if it appears
LinkedIn-Sourced Revenue
Only shown once a LinkedIn-sourced deal has closed Won
Post Engagement (7 days)
Raw comment/reaction counts, plus a pipeline breakdown if you have the Engagement pipeline set up
Message & Note Performance
When your outreach uses more than one message or note wording, this shows which version actually gets better acceptance or reply rates

Alerts You Might Receive

LinkFlow emails or Slacks you proactively rather than leaving something broken or paused to be noticed on its own.

LinkedIn account disconnected
Names the affected account. Reconnecting is the same one-click flow described in Connecting Your Account.
Connection-request cap reduced
Sent when a low acceptance rate automatically halves your daily cap — see Why Sending Is Paced.
Outreach on hold
Sent directly to you when your outreach would double up on a teammate's — see When Two Teammates Reach the Same Person.
LinkedIn message received
Fires in real time, per message — a DM is a live conversation someone's waiting on. Includes the sender, their profile, and the message. A promising reply also gets an AI-drafted suggested reply attached, clearly labeled "review before sending" — never sent automatically.
New post engagement digest
A daily summary of new post comments/reactions since the last digest — skipped entirely on a day with nothing new.

Troubleshooting

A lead's LinkedIn profile didn't get filled in automatically

LinkFlow intentionally won't guess at a match it isn't confident about. If it's a lead you already know is on LinkedIn, adding a bit more info (like their company) can help it find a confident match next time — or ask your account manager to try again.

A connection request or message is stuck "queued"

This is expected under normal load — see Why Sending Is Paced. Check whether today's daily cap has already been used, or whether a recent dip in acceptance rate has triggered an automatic reduction.

A reply isn't showing up in your conversations

Confirm your LinkedIn account still shows Connected on the Activity tab — a silent disconnection is the most common cause, and should have triggered an alert (see above).

Someone accepted a request but hasn't shown up as "Connected" yet

New connections can take up to ~8 hours to register — this is a normal platform delay, not a missed event.

A message went out from the wrong teammate's account

Check the contact's Assigned User first — see Multiple Team Members. Outreach to an assigned contact always goes out under that person's own account; only unassigned/pooled contacts get spread across the team automatically.

I got an "outreach on hold" email

Expected when two connected teammates would both reach the same LinkedIn profile — see When Two Teammates Reach the Same Person. The email explains who already reached out; choose Cancel or Send Anyway from the link it provides.

A LinkedIn search only returned a handful of leads

Each search is capped, and each LinkedIn account can only run a limited number of searches per day — both limits exist to keep search activity looking like normal, human LinkedIn use. Run another search tomorrow for more.

A post comment never showed up as a pipeline opportunity

Only a comment creates an opportunity in the LinkedIn Engagement pipeline — a reaction/like stays tag-only by design. Also check that this feature has been set up for your account; it's opt-in, same as the outreach pipeline — ask your account manager if you're not sure.

Video Walkthroughs

Recorded walkthroughs go here as they're produced — the same slots also appear on your LinkedIn Activity tab.

Connecting a LinkedIn Account
Coming soon
Working Your Outreach Pipeline Daily
Coming soon

Still have a question this page didn't answer?

Reach out to your account manager at Ignite Your Marketing.